Pricing

Yes, you can upgrade or downgrade your plan at any time. Simply click the "Upgrade" or "Manage Subscription" button in your personal or organization settings.

When you change your plan, new credits will be added to your account, and your existing credits will remain valid until their expiration date. Your previous plan will be canceled and replaced with the new one, and you’ll be charged for the new plan on your next billing date.

No, we do not offer refunds for prepaid plans. However, your existing credits will still be valid for their full duration, even if you downgrade your plan.

After changing your plan, you will be charged for the new plan on your next billing date. The previous plan will be canceled and replaced by the new one.

You can manage your subscription or change your plan in the personal or organization settings by clicking the "Upgrade" or "Manage Subscription" button.

Yes, you can cancel your Ikomia Scale subscription at any time. Simply go to your personal or organization settings and click the "Manage Subscription" button.

No, there is no commitment required for the Ikomia Scale subscription. You are free to cancel whenever you choose.

Your prepaid credits will remain valid even after you cancel your subscription. You can continue to use them to deploy workflows until they expire.

To cancel your subscription, navigate to your personal or organization settings and click the "Manage Subscription" button. From there, you can follow the prompts to cancel.

No, there are no cancellation fees for the Ikomia Scale subscription. You can cancel at any time without penalty.

The validity period for your credits starts from the date they are issued. For example, if you subscribe to the Starter monthly plan on the 1st of January, the first 2000 credits you receive will be valid for 6 months, until the 1st of July.

Credits are valid for 6 months from the date they are issued. Each time you receive new credits (e.g., with your monthly plan renewal), they will be added to your existing balance and will be valid for 6 months from the date of issuance.

If you don’t use your credits within the 6-month validity period, they will expire and be removed from your account.

Yes, unused credits can be carried over to the next month as long as they are still within their 6-month validity period. They will be combined with the new credits you receive on your next billing date.